Welcome to Drukker Designs, LLC, trading as http://www.drukker.com, which shall be referred to in this document as “Drukker.” Drukker provides website features and other products and services to you when you visit or shop at Drukker, use Drukker products or services, use Drukker applications for mobile, or use software provided by Drukker in connection with any Drukker’s website. Drukker provides these Services subject to the following conditions.

By using Drukker’s website, you agree to these conditions. Please read them carefully.

PRIVACY

Drukker knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting Drukker, you are accepting the practices described in this Privacy Notice.

WHAT PERSONAL INFORMATION ABOUT CUSTOMERS DOES DRUKKER GATHER?

The information we learn from customers helps us personalize and continually improve your Drukker experience. Here are the types of information we gather.

INFORMATION YOU GIVE US: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.

AUTOMATIC INFORMATION: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses Drukker or advertisements and other content served by or on behalf of Drukker on other Web sites.

MOBILE: When you download or use apps created by Drukker or our subsidiaries, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content. Most mobile devices allow you to turn off location services.

E-MAIL COMMUNICATIONS: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Drukker if your computer supports such capabilities. If you do not want to receive e-mail or other mail from us, please indicate that such is the case if and where prompted.

INFORMATION FROM OTHER SOURCES: We might receive information about you from other sources and add it to our account information.

WHAT ARE COOKIES AND HOW DO YOU USE THEM?

From time to time, for your convenience, Drukker might issue you a "cookie" during your visit to our website. A cookie is a small file that contains information (such as your login name on Drukker) and is stored by your computer's browser. We do not use cookies for any reason other than to provide convenience to the visitors of Drukker and to improve their online shopping experience.

The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Web site of its manufacturer. Because cookies allow you to take advantage of some of Drukker's essential features, we recommend that you leave them turned on.

DOES DRUKKER SHARE THE INFORMATION IT RECEIVES?

Information about our customers is an important part of our business. However, we absolutely do NOT sell your information to others. We may share your information with affiliated business and business partners who are responsible for manufacture or delivery of the items that you purchase online with Drukker.

Affiliated Businesses and Business Partners We Do Not Control: We work closely with affiliated businesses and business partners. Usually, we sell product lines produced by these businesses. In almost all of your transactions on Drukker, a third party is involved in the production of your merchandise as a manufacturer, importer, etc. In some circumstances, it is necessary for us to provide the Affiliated Business or Business Partner with your information in order to fulfill the requirements of your order.

Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Conditions of Use.

SHOPIFY: Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

PAYMENT: If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

PROMOTIONAL OFFERS: We may send offers to selected groups of Drukker customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please indicate that such is the case if and where prompted by our website.

BUSINESS TRANSFERS: As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Drukker or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

Protection of Drukker and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Drukker, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does NOT include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.

With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

HOW SECURE IS INFORMATION ABOUT ME?

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

It is important for you to protect against unauthorized access to your password and to your computer. Use of shared computers may compromise your private information. Make sure that you sign off the Drukker website when finished using a shared computer. You should also make sure that you do not leave your browser window open after use of a shared computer.

WHAT ABOUT THIRD-PARTY ADVERTISERS AND LINKS TO OTHER WEBSITES?

Our site includes third-party advertising and links to reference Web sites, including, but not limited to Wikipedia, the AGTA, etc. If you click a link and leave our website, you are no longer subject to the terms of this Privacy Policy. Furthermore, Drukker makes no warranties nor guarantees concerning the fitness, content, appropriateness, accuracy, or security of any website not operated by Drukker. If you choose to click a link on our website, you do so at your own risk and subject to the terms of use and privacy policies of any such websites.

WHICH INFORMATION CAN I ACCESS IN MY ACCOUNT WITH DRUKKER?

Drukker gives you access to information about your account and your interactions with Drukker for the limited purpose of viewing and updating that information, as well as for your shopping experience on Drukker.

WHAT CAN I DO TO LIMIT DRUKKER'S USE OF AND ACCESS TO MY INFORMATION?

As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of Drukker features.

If you do not want to receive e-mail or other mail from us, please indicate that such is the case where prompted by our website. However, if you do not want to receive legal notices from Drukker, such as this Privacy Notice, those notices will still govern your use of Drukker. It is your responsibility to review them for changes as may occur from time to time.

If you do not want us to use personal information to customize your experience on Drukker, please indicate that such is the case if and where prompted by our website.

As set forth above, you can modify or change the settings in your internet browser for purposes of limiting the use of “cookies” in your shopping experience.

WE CARE ABOUT CHILDREN.

Drukker is committed to protecting the privacy of children. We do not knowingly sell to anyone under the legal age of adulthood. The website is not directed at children, and Drukker does not knowingly collect any information from children.

DOES DRUKKER PARTICIPATE IN THE SAFE HARBOR PROGRAM?

Drukker is a participant in the Safe Harbor program developed by the U.S. Department of Commerce and (1) the European Union and (2) Switzerland, respectively. We have certified that we adhere to the Safe Harbor Privacy Principles agreed upon by the U.S. and (1) the E.U. and (2) Switzerland, respectively. For more information about the Safe Harbor and to view our certification, visit the U.S. Department of Commerce's Safe Harbor Web site. If you would like to contact Drukker directly about the Safe Harbor program, please send an e-mail to info@drukkerdesigns.com

CONDITIONS OF USE, PRIVACY NOTICES, AND REVISIONS THERETO

If you choose to visit Drukker, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the law of the Commonwealth of Virginia. If you have any concern about privacy at Drukker, please contact us with a thorough description, and we will try to resolve it. We are available through our Customer Service Department. Our Privacy Notice and the Conditions of Use will change from time to time. We may e-mail periodic reminders of our notices and conditions, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice available on our website applies to all information that we have about you and your account.

ELECTRONIC COMMUNICATIONS

When you use Drukker’s website, or send e-mails to Drukker, you are communicating with us electronically. You consent to receive communications electronically, including any formal notices required by law. You also agree and acknowledge that e-mailed notice shall satisfy any requirement that a notice be in writing.

COPYRIGHT

All content, and the compilations of all content, included in or made available through Drukker’s website, such as text, graphics, logos, and images, are the property of Drukker and protected by United States and international copyright laws.

TRADEMARKS

In addition, graphics, logos, and trade names included in or made available through Drukker’s website are trademarks or trade dress of Drukker in the U.S. and other countries. Drukker's trademarks and trade dress may not be used in connection with any product or service that is not Drukker's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Drukker. All other trademarks not owned by Drukker that appear in Drukker’s website are the property of their respective owners.

LICENSE AND ACCESS

Subject to your compliance with these Conditions of Use and your payment of any applicable fees, Drukker grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of Drukker’s website. This license does not include any resale or commercial use of Drukker’s website, or its contents, including, but not limited to, derivative use of Drukker’s website or its contents, downloading or copying of account information for the benefit of another merchant, or any use of data mining, robots, or similar data gathering tools. All rights not expressly granted to you in these Conditions of Use are reserved and retained by Drukker or its business partners or affiliates whose products are available through Drukker’s website. No part of Drukker’s website may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Drukker. You may use Drukker’s website only for uses permitted by law. The licenses granted by Drukker terminate if you do not comply with these Conditions of Use.

YOUR ACCOUNT

If you use Drukker’s website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer and your account. You agree to accept responsibility for all activities that occur under your account or password. Though some products may be designed for use by children, this website is only intended for adult individuals who can purchase with a credit card or permitted payment method. If you are under 18, you may use Drukker’s website only under the supervision and with the consent of your parent or guardian. Drukker reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

Visitors may post reviews, comments, photos, and other content, and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise objectionable or injurious to third parties. Any material submitted must not contain software viruses, political speech, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Drukker reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

RISK OF LOSS

All items purchased from Drukker are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier.

ERRONEOUS INFORMATION POSTED ON DRUKKER’S WEBSITE

Drukker makes every effort to provide the most recent, accurate, and reliable information on Drukker’s website. Despite these best efforts and due diligence, there may be times when information displayed on Drukker’s website may contain incomplete data, typographical errors, inaccuracies, or outdated information. Drukker makes no warranties as to the accuracy, completeness or timeliness of the information accessible via this website. Any errors are unintentional and we apologize if erroneous information is reflected in product pricing or availability, or if such erroneous information affects your individual order in any way. Drukker reserves the right to correct errors and update product information at any time. Of course, we will make every effort to provide you with current prices at the time you place your order.

With respect to items sold by Drukker, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold by Drukker is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Other merchants may follow different policies in the event of a mispriced item.

LIMITED WARRANTY

We want you to be completely satisfied with your jewelry purchase. We want it to bring you happiness from the day of purchase. That's why we offer this limited warranty for your purchase.

HERE IS WHAT WE COVER:

We have a limited warranty (6 months) against manufacturers’ defects in material or workmanship.

Upon receipt of the item, it will be inspected, and we will determine whether there is a defect in material or workmanship. Once it is verified by our office that there is a defect in material in workmanship, we will pay for shipping your jewelry back to our office for repair or replacement, and we will pay for shipping the item back to you.

Upon receipt of the item, if it is determined that the item was damaged by the purchaser, and that there is no defect in material or workmanship, then the item will only be repaired or replaced at the Purchaser’s expense, and all shipping costs will be billed to the purchaser.

If it is determined that there is a manufacturer’s defect in material and workmanship, the item will be repaired and returned to you at our expense within three (3) to six (6) months. This period of repair and replacement is necessary due to the location of the manufacturer overseas outside of the United States of America.

If the item is altered by any other jeweler, this warranty is null and void. If any other jeweler has attempted to perform any repair work to an item, this warranty is null and void.

IF WE REPAIR OR REPLACE AN ITEM, WE CANNOT GUARANTEE AN EXACT COLOR MATCH OF THE GEMSTONE(S) DUE TO THEIR INTRINSIC VARIABILITY.

OUR WARRANTY DOES NOT COVER ITEMS THAT ARE DAMAGED BY THE PURCHASER OR THAT ARE NOT PROPERLY MAINTAINED BY THE PURCHASER. OUR WARRANTY DOES NOT COVER ITEMS THAT ARE DAMAGED DUE TO THE NEGLECT, NEGLIGENCE, USE OR ABUSE BY THE PURCHASER.

THIS LIMITED WARRANTY IS THE ONLY WARRANTY OFFERED BY US. NO OTHER WARRANTIES, EXPRESS OR IMPLIED, ARE PROVIDED. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, AN EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED AND OF NO FORCE AND EFFECT TO THE EXTENT PERMITTED BY LAW.

DEFECTIVE ITEMS, RETURNS, REFUNDS AND REPLACEMENTS

Since Drukker obtains its items in limited quantities, Drukker is often not able to replace a specific item returned due to defects in manufacture or customer dissatisfaction, with an identical item. Generally speaking, Drukker will determine if any item returned for defects or customer dissatisfaction is replaceable with an identical item; if it is replaceable with an identical item, Drukker will exchange the defective item for the identical item; if it is not replaceable with an identical item, Drukker will seek to exchange the item with a similar item in design, quality and value to that expected of the original item; if this result does not satisfy you, then Drukker will refund the purchase price. All exchanges or refunds will NOT be sent to you UNTIL THE RETURNED ITEM IS RECEIVED IN DRUKKER’S OFFICES.

Upon return, if it is discovered that an items has been resized, altered, damaged, or shows obvious use, Drukker will offer no refund or exchange and the item will be returned to you at your expense.

DRUKKER IS NOT RESPONSIBLE FOR ITEMS DAMAGED WHILE SHIPPING.

See the return, refunds and exchange topics in the Frequently Asked Questions section of Drukker’s website for more details on how to return and exchange items or obtain a refund.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY FOR DRUKKER’S WEBSITE AND PRODUCTS OR SERVICES PURCHASED THEREON

DRUKKER’S WEBSITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE), JEWELRY AND OTHER PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH DRUKKER’S WEBSITE ARE PROVIDED BY DRUKKER ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. DRUKKER MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF DRUKKER’S WEBSITE, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH DRUKKER’S WEBSITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF DRUKKER’S WEBSITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, DRUKKER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DRUKKER DOES NOT WARRANT THAT DRUKKER’S WEBSITE, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE), JEWELRY OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH DRUKKER’S WEBSITE, DRUKKER'S SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM DRUKKER ARE FREE OF HARMFUL COMPONENTS OR ELECTRONIC VIRUSES. DRUKKER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF DRUKKER’S WEBSITE, OR FROM THE USE OF ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE), JEWELRY OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH DRUKKER’S WEBSITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

APPLICABLE LAW

By using Drukker’s website, you agree that the laws of the Commonwealth of Virginia, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Drukker resulting from use of Drukker’s website or any product or service sold on Drukker’s website.

YOU AGREE THAT THE VENUE OF ANY LITIGATION OR COURT ACTION RELATED TO ANY DISPUTE SHALL BE THE CIRCUIT COURT OF PRINCE WILLIAM COUNTY, VIRGINIA IF THE AMOUNT IN CONTROVERSY EXCEEDS $25,000.00, AND THE PRINCE WILLIAM COUNTY, VIRGINIA, GENERAL DISTRICT COURT IF THE AMOUNT IN CONTROVERSY IS LESS THAN $25,000.00. IF JURISDICTION LIES IN UNITED STATES FEDERAL COURT FOR ANY DISPUTE, YOU AGREE THAT THE PROPER VENUE AND FORUM SHALL BE THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF VIRGINIA, ALEXANDRIA DIVISION.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as the Privacy Policy, shipping policy and other policy notices that are posted on Drukker’s website from time to time. These policies also govern your use of Drukker’s website. Drukker reserves the right to make changes to our site, the policies contained thereon, and these Conditions of Use at any time. If any of these conditions or any policy on Drukker’s website, including the Privacy Policy, shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

OUR ADDRESS

Drukker Designs, LLC
PO Box 3312
Manassas VA 20108-0939
www.drukker.com

U.S. CURRENCY ONLY

This website conducts business in U.S. currency only.